Frequently asked questions

To ensure the peace and quiet of your nights, the campsite entrance barriers are closed from 11 p.m. to 7 a.m. (times subject to change depending on the season).

No. According to the campsite rules, anyone under 18 must be accompanied by a parent or legal guardian for the entire duration of their stay.

No, the SOLEO mobile homes are not suitable. If you or one of your companions has a disability, a stay at Campsite La Presqu’île de Giens would be more appropriate given its facilities:

• 2 mobile homes Helios exclusively reserved for people with reduced mobility and their companion(s);
• an accessible restaurant and mini-market;
• a water park equipped with a pool lift allowing wheelchair transfer to the pool;
• at the entrance car park, 4 dedicated parking spaces and adapted toilets;
• at the sanitary blocks, 2 private accessible shower and toilet cabins.

Don't panic! Report to the night reception agent at the Campsite La Presqu'île de Giens, who will guide you to your accommodation.

You are welcome to have family or friends visit during the day. However, visitors do not have access to the water park at Campsite La Presqu'île de Giens.

Bus line n°67 runs between Hyères (city center and SNCF train station) and La Tour Fondue, "Badine" stop 100 meters from Campsite Les Roseaux.

• A laundry facility is available at Campsite La Presqu’île de Giens (300m away). It is open every day from 9 a.m. to 9 p.m.
• Prices (detergent included): €6 for 6kg, €9 for 10kg, €2 for the dryer.

Yes, throughout your stay; it allows us to ensure that all individuals using the campsite's services are indeed residents.

For rentals: deposit upon booking, balance 30 days before arrival.

No.

The booking conditions are available for download on the page Holiday Giens / Practical information and are automatically attached to the booking contract, which is considered accepted upon signature. For online bookings (which constitute a contract), these conditions must be checked before proceeding to the payment stage.  

As specified in the booking conditions: check-in from 4 p.m., check-out before 10 a.m.

Since Campsite Les Roseaux does not have a reception desk, you will need to go to the reception desk at Campsite La Presqu’île de Giens, located 300 meters away (open daily from 8:00 a.m. to 8:00 p.m., upon arrival to complete the arrival formalities (payment of the security deposit, tourist tax, and any additional options), and you will then be escorted to your accommodation to settle in.

We accept payments by credit card or bank transfer.

No. The campground is only open from April to October.

No, but during your stay you will have access to the aquatic area of ​​Campsite La Presqu’île de Giens, of which Camping Les Roseaux is an annex.

• There's no point in cycling to beach La Badine, 500 m far from Campsite Les Roseaux, as you'll be on a sandy path for the last 200 meters.
• However, if you wish to go to Almanarre beach, located 1500 m from the campsite, you can cycle along Route de La Madrague on a section of cycle path.

A free shuttle bus takes you to the Almanarre beach in July and August, Monday to Friday (9:30 a.m.-12:30 p.m. and 2:30 p.m.-6:30 p.m.) every 10 minutes. In case of strong winds, head for La Bergerie on the east side. On Tuesday mornings, the shuttle takes you to the Giens market (9 a.m.-12.30 p.m). In all cases, the departure takes place from Campsite La Presqu'île de Giens, 300 m from Campsite Les Roseaux.

• La Mer Autrement, a place for all, located on Plage de la Vignette, within the Renée Sabran Hospital (1.5 km from Campsite La Presqu'île de Giens); the site has a relaxation area and offers adapted water sports activities. E-mail contact: lamerautrement@ufolep83.org, tel: +33 (0)7.83.70.63.76.
• The following beaches have been awarded the Hyères label: Plage de la Bergerie, Plage de l'Almanarre, Plage de l'Ayguade, Plage des Salins.
• Further information : Accessibility to all, for all in Provence Méditerranée.

• No, dogs are not allowed on all the beaches of the peninsula Giens;
• Dogs are allowed on Plage du Mérou, about 9 km from the campsite Les Roseaux, between L'Ayguade and Les Salins;
• For more information : A dog-friendly beach in Hyères (page in French).

• L'Almanarre (sand) at 1500 m (west side) ;
• La Badine (sand) 500 m (east side);
• Criques from 700 m.

Information regarding cycle paths in the Toulon Provence Méditerranée metropolitan area: Plan Vélo

• There's no point in cycling to beach La Badine, 500 m far from Campsite Les Roseaux, as you'll be on a sandy path for the last 200 meters.
• However, if you wish to go to Almanarre beach, located 1500 m from the campsite, you can cycle along Route de La Madrague on a section of cycle path.

No, but rentals are available through our partner Locabike.

The playground at Campsite La Presqu’île de Giens (300 m away, open from 10 a.m. to 9 p.m.) has a play structure for toddlers with a slide and seesaws (Note: adult supervision is required).

•  Yes, at Campsite La Presqu’île de Giens, 300 meters away: a volleyball court and a basketball hoop.
• Just outside Campsite Les Roseaux (150 meters): several pétanque courts.

No, only a daycare (for children aged 4 to 8), which is located within the Campsite La Presqu'île de Giens, 300m away.

A nursery (for children aged 4 to 8) is open at Campsite La Presqu’île de Giens (300m away) from Monday to Friday in July and August. Hours: 9:00 a.m. - 12:30 p.m. and 2:00 p.m. - 5:30 p.m. Free service upon registration (limited places).

Yes, at Campsite La Presqu’île de Giens, 300 meters away. As mentioned on the homepage (under "Services"), you and your family can participate in the many activities offered (water aerobics, sports tournaments, children's entertainment) and attend the evening events and shows. Note: Shows are scheduled from mid-June to mid-September; sports activities are only available in July and August. More information on the page Activities at Campsite La Presqu'île de Giens.

Yes, only on Porquerolles, for an additional fee of approximately €17 per bike. Rental is available locally in the village.

No. Please visit the website of the TLV-TVM Maritime Company.

During peak season, approximately every 30 minutes. Visit the website of the TLV-TVM Maritime Company.

• 20 minutes to Porquerolles (departure from La Tour Fondue);
• Approximately 1 hour to Port Cros (departure from Port d'Hyères);
• Approximately 1.5 hours to Île du Levant (departure from Port d'Hyères).

No, the SOLEO mobile homes are not suitable. If you or one of your companions has a disability, a stay at Campsite La Presqu’île de Giens would be more appropriate given its facilities:

• 2 mobile homes Helios exclusively reserved for people with reduced mobility and their companion(s);
• an accessible restaurant and mini-market;
• a water park equipped with a pool lift allowing wheelchair transfer to the pool;
• at the entrance car park, 4 dedicated parking spaces and adapted toilets;
• at the sanitary blocks, 2 private accessible shower and toilet cabins.

• Yes, the day before your departure, at the reception of Campsite La Presqu’île de Giens.
• As a reminder, check-outs take place between 8 a.m. and 10 a.m.

No, you must book a pitch located in the area dedicated to tents at Campsite La Presqu’île de Giens, 300m from Campsite Les Roseaux.

No.

Yes, as an option (baby cot + high chair kit: €2 per day).

Yes.

Only electric barbecues and planchas (griddles) are permitted, and these are not available for rent.

No, but they are allowed at Campsite La Presqu’île de Giens, which offers 9 categories of rentals where you can stay with your pet.

For rentals: deposit upon booking, balance 30 days before arrival.

The inventory is available on the product page "Mobile home SOLEO" in the booking area (click the "See all" button in the "DESCRIPTION" tab).

Upon arrival, a security deposit of €300 per accommodation is required (checks or credit cards are accepted, except Amex. Note: cash is not accepted). This will be refunded on the day of departure if the rental is left in a perfectly clean condition and no damage is noted after the inventory check. A cleaning fee of €200 per accommodation may be deducted from the deposit if the property has not been cleaned by the end of your stay. If damage is found, its cost will be deducted from the deposit if it does not exceed €300, or the actual cost, in all cases after receipt of a supplier's estimate, which is available to the client.

No, as a general rule. Yes, only in certain cases, after approval by our services.

No, as a general rule. Yes, in certain cases, after validation by our services.

You can mention your preferences when making your reservation: where possible, we will assign you the location that best suits your needs. Please note, however, that the seven accommodations at Camping Les Roseaux are all located on the same lane.

Yes.

Yes, babies are included in the accommodation capacity; the maximum number of people in mobile homes must not be exceeded.

As specified in the booking conditions: check-in from 4 p.m., check-out before 10 a.m.

No, but you'll find plenty of restaurants nearby, including at Campsite La Presqu’île de Giens, just 300 meters away:

• Snack Le Pointu (gourmet snacks, refreshing drinks, and ice cream, to enjoy on the terrace overlooking the pool);
• Restaurant Vivendo (varied menu with pizzas, salads, and burgers served with homemade fries, available for dine-in or takeout).

For more information, visit the page Restaurants / Mini-market or consult the FAQ-session of Campsite La Presqu’île de Giens

Besides the Vival mini-market located within the Campsite La Presqu’île de Giens (300 m away), you will find hypermarkets & supermarkets within a 10 km radius, in the town of Hyères.

There's a market every day in the area (Tuesdays in Giens, Sundays at the Port of Hyères, etc.). Feel free to ask us for more information during your stay.

All common food products, groceries, fresh fruits and vegetables, bread and pastries, drugstore items, beach items, local products, newspapers, souvenirs.

The Vival convenience store, located 300 meters away, within the La Presqu'île de Giens campground, is open from 7:30 a.m. to 12:30 p.m. and from 4:00 p.m. to 7:30 p.m. (7:30 a.m. to 8:30 p.m. in July and August).

You are welcome to have family or friends visit during the day. However, visitors do not have access to the water park at Campsite La Presqu'île de Giens.

Would you like to know more, for example about the pool temperatures, whether there's a snack bar or a paddling pool, or the rules for swimming and the water slides? Visit the Water Park page of Campsite La Presqu'île de Giens.

Yes, between 9 a.m. and 7.30 p.m. during peak season. See the Waterpark page of Campsite La Presqu'île de Giens for details.

No, but during your stay you will have access to the aquatic area of ​​Campsite La Presqu’île de Giens, of which Camping Les Roseaux is an annex.